When I bid on a trip to Florida with Skyauction, they knew in advance I was taking my daughter and two small grandchildren. I explained I had to drive over 100 miles to get to the closest airport in Buffalo, NY.
They booked me on a flight leaving at 5:50 am.
When I wrote to complain, they said they couldn't help me.
I called the airline to change the flight and they said I would have to deal with Skyauction not them.
There was no consideration from Skyauction and I dread the trip having to drive during the night.